Small and medium business are just as dependent on their technology as large enterprises, but cannot justify hiring their own I.T. staff. Answer I.T.’s Managed Advantage managed services program is like having your very own I.T. department for a fraction of the cost!
Answer I.T. oversees all things I.T. for our Managed Advantage customers. We provide preventive maintenance and proactive monitoring in order to resolve small issues before they become critical. We take care of several routine maintenance tasks for you, such as software / firmware updates, verification of data backups, virus scans, anti-malware scans and updates, disk utilization and more.
We all know data loss and computer or network outages are extremely harmful to business productivity. Answer I.T. can work with you to ensure you have a business continuity plan in the event of a disaster or unforeseen server failure. We can help you reduce downtime, increase operational efficiency, and help control network operating costs.
Our Wisconsin-based technicians can solve most of your issues with little to no involvement from you or your staff. However, Onsite Support is included in all of our Managed Advantage plans. One of our local technicians will come to your business when remote support cannot resolve a problem or when new technology is being deployed.
Answer I.T. has been a terrific partner for our small retail business. Before we opened our specialty shop which sells gifts, art and practical supplies for backyard chicken keepers, we worked in much larger organizations, primarily in media, marketing and communications. Surprisingly, our experience with Answer I.T.’s roster of knowledgeable consultants has been even better and more efficient than when we had in-house I.T. staffing at our former jobs. We’ve found Answer I.T. to be incredibly easy to work with – smart, fast, available and conscientious. Enlisting their help from our store’s inception was one of the best business decisions we made. Highly recommended!Susan C.
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