Success is a proven fact

Any company’s level of expertise, trustworthiness or popularity can be easily checked when it comes to proven cases…

 

We stockpiled hundreds of successful business consulting operations throughout the 25 years long history we’re in this business. Here are the best examples of our diligent and efficient advice for small and big companies.

Consultation

Simply Amazing

Over the last 12 years, we’ve been providing support, engineering, and deployments to businesses throughout the U.S.

Plus, our Managed Advantage ™ programs are specifically designed to meet the I.T.  needs of SMBs in the Greater Madison, WI area.

Consultation

Our Services

 

I. T. Project Management

We have the skill and expertise to coordinate with all vendors (Electricians, Internet Service Providers, Guest Network Providers, Property Management System Providers, etc.) to ensure all your data and telephony cabling needs are met.

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Risk Management

Our risk management scans identify sensitive data stored on hard drives and monetizes the liability costs associated with a data breach.  It reports the source of unprotected data so it may be remediated.

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Support

Full managed services support for small and medium businesses.  24x7x365 support for hospitality customers throughout the U.S.  100% U.S. based technicians.

 

PBX & VoIP

Our Voice over IP solutions provide Agile Enterprise-Grade Communications that are built for Small and Medium Business. Now everyone will be more productive with a continuous communication service that goes with them everywhere.

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Network Engineering

Professional network engineering is the key to achieving fast and reliable network performance. We work on everything from pre-construction plan markups to upgrades of existing infrastructures.

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Backup & Disaster Recovery

Backing up your data is one of the most important things you can do for your business. We offer several solutions to protect you against data loss and loss of productivity.

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Managed Services for SMB

E-Rate 2018 for EDU

 

Managed Services

Professional management of your important I.T. infrastructure and assets. Our Managed Advantage™ programs provide tremendous value to your I.T. operational costs.

 

Proactive Network Monitoring

We focus on running your network so you can focus on running your business. Proactive network monitoring minimizes business downtime helping maintain productivity.

 

White Label

Now offering our assistance and expertise to other Managed Services Providers nationwide. Contact us for more details!

Services

Our Services

Managed Services I.T. Support

Frequently Asked Questions

  • What does “Managed Services” Mean?

    Managed Services is the proactive management of an I.T. (Information Technology) infrastructure and assets by a third party I.T. support provider on behalf of a customer. The operative distinction that sets apart an MSP (Managed Services Provider) is the proactive delivery of their service, as compared to reactive I.T. services.  In short, we act as your I.T. Department.

  • Do You Provide Remote & Onsite Support?

    Yes! Both remote and onsite support are available with a Managed Advantage™ support plan. We can provide “Break / Fix” support to Non- Managed AdvantageTM customers, but this service is subject to our availability. Our Managed AdvantageTM customers get Top Priority support with quick response times.

  • What Industries do You Serve?

    Answer I.T. provides managed services to small and medium businesses of all types in Greater Madison, WI and the surrounding areas. In addition, we provide nationwide, remote 24x7x365 guest network technical support for the hospitality industry. Answer I.T. also serves the Education and Government sectors and is a participant in the federal E-Rate program.

  • What is “Managed AdvantageTM”?

    Managed AdvantageTM is Answer I.T.’s comprehensive Managed Services programs. Our plans are designed for small businesses with only minimal support needs, as well as, medium and large businesses that have more complex I.T. infrastructures.

Start

Greater

Uptime

More

Productivity

Simply Amazing

Support

Your Business

Improving

Meet Our Team

Computer & Server Support
24x7 Technical Support
Network Support

Brian Becker

President

Before starting Answer I.T. in 2006, Brian worked in the hospitality industry for nearly 15 years. He knows how important customer service is to growing your business. With this in in mind, Brian has built a team that provides service for both Small to Medium Business and Hospitality customers.

Support Team

Support

Our entire support team is U.S. based. We do not outsource any of our support services. Our Tier 1, Tier 2 and Tier 3 support technicians are available, toll-free 24x7x365.

 

We do not use confusing menu prompts when calling for support. Additionally, we do not use a canned script that forces users to provide irrelevant information. This allows us to get to the root of the issue as quickly as possible and resolve it.

Network Operations

Support

Wow, they’re amazing! Our network operations team addresses the complex issues facing your business.

 

They do it all. Project management, network engineering, server management, backup and disaster recovery, third party application support and much more. Just explain your issue, without the need for any geek speak, and they’ll take care of it.

Request a Callback

Do you have a question about our services? We are happy to provide a free consultation! Just fill and submit this quick form and we will get back to you no later than the next business day.

Please note, this form reaches our sales team. For technical support contact information, please visit our “Contact Us” page

 

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Choosing the Strategy

Your Business Model

Risk Intelligence

Identify the key functions which keep your business running smoothly. Let us develop a plan designed for your unique business needs.

Continuous monitoring of key system processes and components help reduce frustration and downtime.

Data at rest is data at risk. Risk intelligence scans identify sensitive information on your hard drive such as Social Security numbers, credit card information, banking information and more.

Answer IT

Providing professional I.T. sales, services, and support since 2006!

Main Office

Answer I. T., LLC

629 River St., Suite C

Belleville, WI 53508

+1-608-424-9111

Social Media

Copyright 2018. Answer I.T., LLC All Rights Reserved

  • Yes! Both remote and onsite support are available with a Managed Advantage™ support plan. We can provide “Break / Fix” support to Non- Managed AdvantageTM customers, but this service is subject to our availability. Our Managed AdvantageTM customers get Top Priority support with quick response times.

  • What is “Managed AdvantageTM”?

    Managed AdvantageTM is Answer I.T.’s comprehensive Managed Services programs. Our plans are designed for small businesses with only minimal support needs, as well as, medium and large businesses that have more complex I.T. infrastructures.

Computer & Server Support
24x7 Technical Support
Network Support
Answer I.T.
  • What does “Managed Services” Mean?

    Managed Services is the proactive management of an I.T. (Information Technology) infrastructure and assets by a third party I.T. support provider on behalf of a customer. The operative distinction that sets apart an MSP (Managed Services Provider) is the proactive delivery of their service, as compared to reactive I.T. services.  In short, we act as your I.T. Department.

  • What is “Managed AdvantageTM”?

    Managed AdvantageTM is Answer I.T.’s comprehensive Managed Services programs. Our plans are designed for small businesses with only minimal support needs, as well as, medium and large businesses that have more complex I.T. infrastructures.

  • Do You Provide Remote & Onsite Support?

    Yes! Both remote and onsite support are available with a Managed Advantage™ support plan. We can provide “Break / Fix” support to Non- Managed AdvantageTM customers, but this service is subject to our availability. Our Managed AdvantageTM customers get Top Priority support with quick response times.

  • What Industries do You Serve?

    Answer I.T. provides managed services to small and medium businesses of all types in Greater Madison, WI and the surrounding areas. In addition, we provide nationwide, remote 24x7x365 guest network technical support for the hospitality industry. Answer I.T. also serves the Education and Government sectors and is a participant in the federal E-Rate program.

Computer & Server Support
24x7 Technical Support
Network Support

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